Pre-orders can take up to 14 working days to dispatch but may take longer. If you order in stock items alongside pre order, we will send in one parcel once the pre-order item is ready.
We deliver worldwide.
We offer free shipping on all orders above €800.
Our main Partner in delivering services is Georgian Post.
Shipping cost and delivery time will be calculated during checkout and depend on shipping destination and weight of the purchased items.
Prices are not inclusive of international taxes and duties which must be paid according to the destination country’s legislation.
We really hope that you love your products, but of course we understand that at times that you may want to return an item.
If for any reason you are not completely satisfied with your purchase you can simply return the item(s). We are pleased to accept timely returns of item(s) in unused, unworn, unwashed and undamaged condition. Item(s) must be returned in the original packaging, including tags, boxes and pouches. You will have only ten working days after receiving the parcel to request Exchange/Return.
We cannot accept responsibility for items that are lost, and we do not cover the cost of returning your goods.
Refunds will be issued within 7 working days of receiving the return, and will be refunded to the original payment method used when the order was placed.
We cannot be held responsible for any interest charges made by a credit card company whilst waiting for the returns to be refunded to your card.
In order to request Exchange/Return please contact us us on following address : firstname.lastname@example.org.
We use three payment methods :
When you pay with PayPal, your financial information is never shared with the seller, and you can pay using only your email address and password. For more information follow the link. >>
TBC Bank gateway for Visa, Mastercard
TBC Bank is the established leader in the Georgian banking sector. After checkout you will be redirected on banks online payment form, so we do not store credit/debiT card numbers. For more information about bank follow the link. >>
Direct bank Transfer
If the preferred method of payment is by bank transfer , invoices are due and payable within 3 days after order is done.
Ingorokva is not responsible for pricing, typographical or other errors and we reserve the right to cancel any orders arising from such errors.